For those without a laptop, Internet kiosks are available on Concourses C through G. Wireless Internet Access is available for a fee in most public areas of the Lindbergh Terminal once you pass security. Following are some questions and answers to help you get connected while awaiting your flight:

Do I need special hardware or software to use wireless service?

Your laptop or handheld PDA or Tablet PC must run Windows XP, NT, 2000, 98 or ME, or Macintosh OS 9 or OS10 and either have a built-in 802.11b (WiFi) capability or an external PCMCIA Network Interface Card (NIC).

How do I get connected?

Once your device is WiFi enabled, there are two ways in which you can get connected:

If your device is equipped with Windows XP, a few minutes after you turn on your device XP automatically finds the service and notifies you that a wireless network is available. Then check to make sure a wireless encryption protocol hasn't been activated on your device (perhaps because that is what you use in the office). If it has, you will have to turn it off. At that point, you are automatically associated with the network and simply launch your browser.
If you do not have XP, open the connection manager utility that is associated with your NIC and go to the tab that allows you to establish new profiles. When it asks for the SSID (service set identifier), enter "concourse" (case sensitive, don't use the quotation marks) and click on Apply.

If I already have a monthly subscription to a Wireless ISP, can I use it on this network?

This is what is known as roaming. In order for you to use your existing subscription, your WISP must have an access agreement with Boingo, the company operating the network at MSP. Check with your WISP to find out if such an agreement has been executed. If not, you can still gain access using your credit card.

Is the service available throughout the airport?

Service is available throughout the public areas of both the Lindbergh and Humphrey terminals beyond the security checkpoints. There is also coverage in the Airport Conference Center, both Northwest Airlines World Clubs, and the Northstar Crossing concession areas.